Consumer Credit Act claims
One of the most significant protective measures for consumers is the Consumer Credit Act 1974 and its subordinate legislation. This Act consolidated the law relating to credit and hire and provides protection to consumers entering into certain types of agreement with finance providers.
The remedies provided by the Consumer Credit Act allow customers to raise serious challenges against creditors and owners of hired goods. These rights are increasingly being invoked by ever more informed customers.
A variety of challenges can be made to consumer credit agreements, most commonly in relation to:
• Non compliant paperwork surrounding the making of the agreement itself;
• Non compliant paperwork during the currency of the agreement;
• Non-compliant documentation on termination;
• Extortionate credit bargaining/ unfair relationships.
Where there have been breaches of the Act by a finance provider, we can challenge Consumer Credit Act agreements (such as credit card agreements) on your behalf which in some cases may result in the cancellation of your debt.
There are a number of funding options available for claims which we will also review with you in detail.
Payment Protection Insurance mis-selling
Payment Protection Insurance (PPI) provides for benefits to be paid in the event that a borrower becomes unable to make loan repayments because of unemployment, an accident or sickness.
The marketing of PPI to consumers is particularly open to mis-selling and there has been wide scale abuse and poor practice over recent years, including the sale of PPI to ineligible people and overpriced policies where the premium bears no relation to the risk insured against.
If you consider that you may have been mis-sold a PPI policy, we can investigate and take the appropriate action on your behalf. Again, there are a number of funding options available for claims which we can review with you at our initial meeting.