What Our Clients Say
“very proactive”
“Ella went far and above, explaining the impact of decisions and following through on every outstanding item. She’s provided me with timelines and expected outcomes and has been very proactive. I have never had to chase for an update once. As a client, this gives me confidence that the job has been completed with no loose ends and allows me to attend to other matters.”
“helpful, knowledgeable and communicative”
“Helpful, knowledgeable and communicative, and a good sense of humour!”
“Ella has exceeded my expectations”
“Ella has exceeded my expectations – as always. I trust her implicitly. She is friendly, approachable, prompt and always helpful”
“consistently outstanding”
“I’ve used Bolt Burdon on a number of occasions. I’ve rung your offices for advice and initial consultations and the firm is consistently outstanding. In this particular matter, Ella went far and above, explaining the impact of decisions and following through on every outstanding item. She’s provided me with timelines and expected outcomes and has been very proactive. I have never had to chase for an update once. As a client, this gives me confidence that the job has been completed with no loose ends and allows me to attend to other matters.
The thing Bolt Burdon can do is just keep doing what you’re doing and maintain these high service levels.”
“exceeded our expectations in full”
“Olivia exceeded our expectations in full. She been extremely helpful.”
“communication fantastic”
Amie and Cansu have exceeded our expectations. Their communication had been fantastic and their commitment to the case has been amazing. I’ve not needed to follow up once and everything has been attended to in exceptional timeframes. I couldn’t recommend them enough. They have made what is supposed to be a stressful time seem like an easy ride!
“responsive and timely”
“Sian was excellent – responsive / timely / clear in her messaging”
“very clear in explaining the complexities”
“Our expectations were exceeded in the of working with Joyce Cooper. In particular she was very responsive, very clear in explaining the complexities of the lease extension process and efficient.”
“quick and efficient”
“Cansu has certainly exceeded my expectations. I appreciate a lot her for always being available for me, for addressing all the incoming questions quickly and effectively. I will definitely use your services again and will recommend you to my friends”
“Exceeded my expectations”
“I was particularly impressed and appreciative of the level of advice and support I was given throughout and of the timely way in which it was given.”
“responsive, thoughtful and articulate”
“Superb the whole way through – whether it was on the phone or via email, Aysel was always clear, detailed, responsive, thoughtful and articulate.”
“Hadley has exceeded expectations”
“I can honestly say that Hadley has exceeded expectations. In fact I have been using your services as a whole, in general, for the last five years since 2019, and everyone has been amazing!”