What Our Clients Say
“Aysel was exceptional”
“Aysel was exceptional in all of my dealings with her. She responded so promptly to every query, I never had to chase her for information. I can’t emphasise enough how impressed I have been with Aysel and I have dealt with solicitors on numerous occasions.”
“he has gone above and beyond”
“Bradley more than exceeded our expectations, he has gone above and beyond, working throughout his Christmas break. We are recommending you to anyone who will listen and I can’t offer any recommendations on how you could improve your service.”
“responsive, thoughtful and articulate”
“Superb the whole way through – whether it was on the phone or via email, Aysel was always clear, detailed, responsive, thoughtful and articulate.”
“Excellent throughout”
“We were really happy with the service Cansu provided and thought she was excellent throughout. Please pass on our thanks!”
“beyond my wildest dreams”
“What you have so far achieved is ‘beyond my wildest dreams'”
“Ella has exceeded my expectations”
“Ella has exceeded my expectations – as always. I trust her implicitly. She is friendly, approachable, prompt and always helpful”
“kind, attentive, efficient, personable”
“Kind, attentive, efficient, personable and swift, Tejal dealt with everything expediently and kept us up to date very regularly. We once again felt like we were in safe hands and have Tejal to thank for everything having run so smoothly.”
“exceeded our expectations in full”
“Olivia exceeded our expectations in full. She been extremely helpful.”
“best solicitors ever”
“You are so very quick in giving me updates and I want to say that you and Alex are the best solicitors ever. I could sing yours and Alex’s praises ever more. How amazing that after you or Alex have negotiated the terms of my Lease renewal with my Landlord, I will have a load off my shoulder.”
“a credit to the firm ”
“Tim was polite attentive and professional, a credit to the firm.”
“Jack was amazing”
“Jack was amazing, always keeping us informed every step of the way. The process went as smoothly as possible and Jack was quick to review any questions and respond.”
“consistently outstanding”
“I’ve used Bolt Burdon on a number of occasions. I’ve rung your offices for advice and initial consultations and the firm is consistently outstanding. In this particular matter, Ella went far and above, explaining the impact of decisions and following through on every outstanding item. She’s provided me with timelines and expected outcomes and has been very proactive. I have never had to chase for an update once. As a client, this gives me confidence that the job has been completed with no loose ends and allows me to attend to other matters.
The thing Bolt Burdon can do is just keep doing what you’re doing and maintain these high service levels.”