Melanie Carroll

Team: Compliance

Melanie Carroll

What Our Clients Say

“Susanna was brilliant”

“Susanna was brilliant. She listened to me with empathy, helped explain options and processes clearly, responded quickly and led the process with both care and efficiently throughout”

BB Client

“seamless from start to finish”

“The transaction was seamless from start to finish, was fully informed throughout the process and Sian additionally advised and answered any queries I had.”

BB Client

“professional, patient”

“Keegan Williamson was exceptional. The buyers and their solicitors were quite challenging, and he was professional, patient, and persevered to move the sale to completion.”

BB Client

“a credit to the firm ”

“Tim was polite attentive and professional, a credit to the firm.”

BB Client

“Beyond expectations ”

Beyond expectations. Supportive, responsive and pragmatic”

BB Client

“Sian was extremely friendly, calm and professional”

“We were really impressed by the ease of communication with Sian – whether emails, phone calls or meetings. Being able to get in touch easily made the whole process much smoother and less stressful for us. In addition Sian was extremely friendly, calm and professional throughout – we felt we were in good hands.”

BB Client

“excellent service ”

“I had excellent service from Ella and her team throughout and appreciated her advice, and in particular in keeping me out of some of the rather unnecessary too-ing and fro-ing that went on in this case right until the end.”

BB Client

“I left the meeting with a feeling of relief”

“Helen took time to understand and clarify and consulted with colleagues before offering advice and outlining a way forward. I’m particularly grateful for the clear and concise email she sent outlining her advice. I left the meeting with a feeling of relief and that there was a way forward for me.”

BB Client

“Exceeded my expectations”

“I was particularly impressed and appreciative of the level of advice and support I was given throughout and of the timely way in which it was given.”

BB Client

“he has gone above and beyond”

“Bradley more than exceeded our expectations, he has gone above and beyond, working throughout his Christmas break. We are recommending you to anyone who will listen and I can’t offer any recommendations on how you could improve your service.”

BB Client

“consistently outstanding”

“I’ve used Bolt Burdon on a number of occasions. I’ve rung your offices for advice and initial consultations and the firm is consistently outstanding. In this particular matter, Ella went far and above, explaining the impact of decisions and following through on every outstanding item. She’s provided me with timelines and expected outcomes and has been very proactive. I have never had to chase for an update once. As a client, this gives me confidence that the job has been completed with no loose ends and allows me to attend to other matters.

The thing Bolt Burdon can do is just keep doing what you’re doing and maintain these high service levels.”

BB Client

“Aysel left me feeling utterly confident”

“Aysel (and her team) managed the purchase magnificently.  In all interactions, all of the time, Aysel left me feeling utterly confident everything was being managed perfectly. Aysel kept me calm, clearly informed — and feeling cared for — throughout everything.”

BB Client

Exceeding expectations. Every client, every time.

We will always strive to exceed your expectations and we will ask you if we have succeeded, so that if there are things we can do better we can make changes.

Contact Bolt Burdon

Exceeding expectations

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