What Our Clients Say
“consistently outstanding”
“I’ve used Bolt Burdon on a number of occasions. I’ve rung your offices for advice and initial consultations and the firm is consistently outstanding. In this particular matter, Ella went far and above, explaining the impact of decisions and following through on every outstanding item. She’s provided me with timelines and expected outcomes and has been very proactive. I have never had to chase for an update once. As a client, this gives me confidence that the job has been completed with no loose ends and allows me to attend to other matters.
The thing Bolt Burdon can do is just keep doing what you’re doing and maintain these high service levels.”
“Susanna was brilliant”
“Susanna was brilliant. She listened to me with empathy, helped explain options and processes clearly, responded quickly and led the process with both care and efficiently throughout”
“very helpful ”
“Brendon Ayles was very helpful with the completion, particularly as the flow of funds became tricky on the day”
“I left the meeting with a feeling of relief”
“Helen took time to understand and clarify and consulted with colleagues before offering advice and outlining a way forward. I’m particularly grateful for the clear and concise email she sent outlining her advice. I left the meeting with a feeling of relief and that there was a way forward for me.”
“entire team outstanding”
“Your entire team was outstanding: efficient, experienced, showed real care for me the client, and best of all, kept their sense of humour and proportion during my most frustrating moments. They always responded in a timely manner, stayed late when this was necessary and all in all were thoroughly professional and excellent consultants to someone who doesn’t know much about the ups and downs of the conveyancing roller-coaster. The team was led by Amie MacKay, supported ably by Jack Strawa and Cansu Iscan.”
“kind, attentive, efficient, personable”
“Kind, attentive, efficient, personable and swift, Tejal dealt with everything expediently and kept us up to date very regularly. We once again felt like we were in safe hands and have Tejal to thank for everything having run so smoothly.”
“Hadley has exceeded expectations”
“I can honestly say that Hadley has exceeded expectations. In fact I have been using your services as a whole, in general, for the last five years since 2019, and everyone has been amazing!”
“I was so supremely impressed”
“I was so supremely impressed with Tejal. I felt she understood everything she needed to about me and my case, allowing her to answer questions in the way I needed to hear. These skills of analysis and communication made her invaluable to the purchase process; I don’t think I would be sitting in my new flat right now without her hard work. I was filled with confidence that my interests were protected and the right outcome would be achieved. There was no moment where I wished for anything more from her.”
“Very quick and efficient ”
“We specifically went with Tejal because my colleague had worked with her in the past, and said she was efficient and easy to work with. I was not disappointed. She chased the other side, kept us updated, made sure we were on plan on our side, and managed to land this in a very quick and efficient manner even if the other side was dragging their feet.”
“incredibly helpful, available and friendly”
“Michelle has been incredibly helpful, available and friendly at all times.”
“Aysel was exceptional”
“Aysel was exceptional in all of my dealings with her. She responded so promptly to every query, I never had to chase her for information. I can’t emphasise enough how impressed I have been with Aysel and I have dealt with solicitors on numerous occasions.”
“Faultless”
“Tejal’s service has been faultless”
