What Our Clients Say
“entire team outstanding”
“Your entire team was outstanding: efficient, experienced, showed real care for me the client, and best of all, kept their sense of humour and proportion during my most frustrating moments. They always responded in a timely manner, stayed late when this was necessary and all in all were thoroughly professional and excellent consultants to someone who doesn’t know much about the ups and downs of the conveyancing roller-coaster. The team was led by Amie MacKay, supported ably by Jack Strawa and Cansu Iscan.”
“Hadley has exceeded expectations”
“I can honestly say that Hadley has exceeded expectations. In fact I have been using your services as a whole, in general, for the last five years since 2019, and everyone has been amazing!”
“a credit to your company!”
“I would just like to reiterate my thanks for all your help, support and hard work in dealing with this matter. You are a credit to your company!”
“I was so supremely impressed”
“I was so supremely impressed with Tejal. I felt she understood everything she needed to about me and my case, allowing her to answer questions in the way I needed to hear. These skills of analysis and communication made her invaluable to the purchase process; I don’t think I would be sitting in my new flat right now without her hard work. I was filled with confidence that my interests were protected and the right outcome would be achieved. There was no moment where I wished for anything more from her.”
“communication fantastic”
Amie and Cansu have exceeded our expectations. Their communication had been fantastic and their commitment to the case has been amazing. I’ve not needed to follow up once and everything has been attended to in exceptional timeframes. I couldn’t recommend them enough. They have made what is supposed to be a stressful time seem like an easy ride!
“exceptional service”
“I was extremely pleased with your service. No matter what time of day I emailed Jack I received a reply by return. Exceptional service. Bolt Burdon are the most impressive solicitors I have ever used, thank you for making the sale of my property such a smooth journey.”
“Exceeded my expectations”
“I was particularly impressed and appreciative of the level of advice and support I was given throughout and of the timely way in which it was given.”
“very proactive”
“Ella went far and above, explaining the impact of decisions and following through on every outstanding item. She’s provided me with timelines and expected outcomes and has been very proactive. I have never had to chase for an update once. As a client, this gives me confidence that the job has been completed with no loose ends and allows me to attend to other matters.”
“the best service ”
“Artan always provides the best service to me. That’s why I have been with him for all these years. He’s a great solicitor. There is nothing that can be done better.”
“very competent, clear in the explanations and patient”
“Our experience with Matthew Hawkins has been excellent. He is very competent, clear in the explanations and patient in answering our doubts. Matthew very kind in his communication with us and generally I always felt at ease while dealing with him.”
“exceptional service”
“Joyce has provided exceptional service and has exceeded expectations.”
“consistently outstanding”
“I’ve used Bolt Burdon on a number of occasions. I’ve rung your offices for advice and initial consultations and the firm is consistently outstanding. In this particular matter, Ella went far and above, explaining the impact of decisions and following through on every outstanding item. She’s provided me with timelines and expected outcomes and has been very proactive. I have never had to chase for an update once. As a client, this gives me confidence that the job has been completed with no loose ends and allows me to attend to other matters.
The thing Bolt Burdon can do is just keep doing what you’re doing and maintain these high service levels.”
